The Intake process varies depending on the needs of the individual youth. This information provides an overview of our process and what you can expect from Threshold Housing and our staff.

Threshold Housing Society provides safe housing and support services for youth and young adults ages 15 to 24 years old up until their 25th birthday.

To contact the intake department with any unanswered questions, please email

pre-housing support: 

Youth on the waitlist can access support from our intake team, attend life skills programming, meet with the Indigenous wellness team, be provided with a phone and phone plan if needed, and more. If you’d like to access these services, please reach out to the intake team. 

 Frequently Asked Questions

Once you submit your referral, you will be provided with a link to our online booking page to schedule a meeting with a member of our Intake Team.

After we’ve met and established that Threshold is the place for you, you will be added to the waitlist.

The time to complete this process varies with each applicant.

It is important to stay connected with the Intake Team! We ask folks on our waitlist to update their file with us every three months if they are still in need of our program – email, phone and text are all great! This is the best thing you can do to keep things moving.

Wait times can vary. Youth in our housing program can stay if they need until their 25th birthday, so it can be difficult to predict when we will have a spot available.

Openings in the program are filled based on your needs and what is available, ie: we will prioritize those with pets for a pet friendly location, those with mobility needs in an accessible location, etc.

At this time, all of our placements are based on single occupancy, and we are working hard to create housing for couples and young parents. 

Please continue to check back with us!

Our communal houses are not cat/dog friendly but small caged animals are considered on a case by case basis.

We do have a few locations within our SHY apartments that are pet friendly. Please note, the wait for SHY apartments can be upwards of 12 months. 

Yes! Contact the Intake Team to set this up.

THS takes an equitable approach to our monthly program fees, meaning that your cost will vary depending on your income source.

A damage deposit is required upon move-in.

Supportive Recovery is a fully funded program and there are no costs to attend.

No problem! Our Intake Team and other staff is great at helping you with applications for any funding you might be eligible for such as Income Assistance. We can also direct you to programs that help you develop employment skills. 

  • Support from our Case Managers, Residential Staff, Clinical Counsellor, and Indigenous Wellness Worker.
  • All basic aspects of a home: furnished private bedrooms, WiFi, heat, hot water, access to mobile phone/affordable plan if needed, etc.
  • Life Skills programming, including facilitated groups with our Counsellor, Cooking, Music, Art, 2SLGBTQIA+ Social Group.
  • Meals are NOT provided (aside from Cooking group) in the housing program and you are responsible for your groceries. Staff are available to help access community food resources.

We hope you can bring what you need to make our house your home!

However, if you live in our congregate housing, no weapons of any kind are allowed to be kept in the rooms (knives, airsoft guns, etc) and there are some limitations on furniture and kitchen appliances.

Please note, storage space is very limited.

The majority of our spaces have parking available nearby.

In the housing program, there are no daily curfews and you are able to come and go as you please. We do ask to inform staff if you are leaving for multiple nights or going on a trip.

For youth under 19, we are required to have contact with you at least every 48 hours. 

In communal houses, there are no overnights allowed and usual guest hours are 9am-10pm. When bringing a new guest to visit a communal house, we ask that you inform staff and introduce them when they first come to the house.

Due to the independent nature of SHY apartments, youth living in those specific suites are allowed to have overnights 3x per week and youth manage their own guest hours.

Threshold Staff are supportive and non-judgmental. Various harm reduction tools are available to you in our program, and you’ll find designated smoking locations outside each house. It is important that we keep all of those in the program safe and everyone must refrain from any actions that impact the safety of those around us. 

Threshold also has a Supportive Recovery Program for youth aged 15-21 where you can stay for 1-4 months to work on skills for substance use recovery.

YES YES YES! A thousand times yes. Threshold THS has a zero-tolerance policy for bullying and discrimination of any kind. We actively celebrate 2SLGBTQIA+ youth in our homes and in the community. 

Baby, you were born this way. 🦄

Yes! Threshold has an Indigenous Wellness Worker on staff who supports youth in learning about and reconnecting with Indigenous culture. She’s also connected to many other Indigenous support partners in the community.

Many youth in our programs have been in this situation. Each application is considered on a individual basis and assessed with the safety of all program participants in mind.

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