Salary: $53,000.00 to $62,250.00 /year
Manager, Supportive Recovery Program
Under the direction of the Executive Director, the Supportive Recovery Program Manager leads all aspects of the Supportive Recovery program. The Supportive Recovery Program is a new initiative that will require robust planning and implementation before a formal start date of January 15th, 2021. This role is responsible for hiring the full team, creating and implementing policies and procedures, leading licensing efforts, and establishing strong links to stakeholders such as Island Health. This role oversees a multi-disciplinary team of professionals and provides oversight to youth recovery plans, collaborative case management processes, and fidelity to harm reduction and trauma-informed approaches to service delivery. The Supportive Recovery Program Manager is a member of the senior leadership team and contributes to the overall health and culture of the organization.
Duties and responsibilities
- Provides leadership to staff, reflecting the organizations mission and values, including overseeing recruitment, retention, development and performance of staff members within the Supportive Recovery Program;
- Direct supervision, mentoring and coaching of the:
Youth Engagement Liaison
Indigenous Cultural Worker
Intake and Administration Coordinator
Supportive Recovery Mentors
- Leads the development of new policies and makes recommendations for improvement to established policies;
- Ensures alignment with licensing standards; establishing program operations, policies, and processes to ensure compliance;
- Establishes, monitors, and reports on key performance indicators for the Supportive Recovery Program, demonstrating progress utilizing statistical data and storytelling;
- As an integral member of the senior leadership team, participates in the development of the Annual Operating Plan ensuring alignment with the Strategic Plan;
- Articulating the goals and aspirations of the Supportive Recovery Program to all those who need its services and to those who support it and in so doing, acting as an advocate on behalf of at-risk and homeless youth who struggle with substance use issues;
- Deals with the crisis issues and brings them to resolution;
- Completes government funding proposals and grant applications in support of the financial sustainability and growth of recovery programming;
- Works with the Executive Director and Manager of Finance and Administration to prepare annual budgets and forecasts;
- Other duties as assigned by the Executive Director.
Education & Experience
- Undergraduate degree in Social Work, Child and Youth Care, or a related field.
- Preference will be given to those with a master’s degree and a clinical background.
- 5+ years of management experience overseeing programs or services within the non-profit sector.
- A combination of education and experience will be considered.
- Theoretical and working knowledge of harm reduction, trauma-informed, and Housing First principles and practices.
- Experience managing and motivating a diverse, cross-functional, high-performance team.
- Knowledge of current best practices and experience in public and mental health.
- Content expertise about youth homelessness.
- Proven track record of building partnerships and collaboration.
Proven Skills and Abilities
- Alignment with organizational values and the mission of the organization.
- Passionate about developing vibrant and healthy organizational culture.
- Comfortable working from a macro perspective and then able to drill down into the details. Connecting vision to action.
- Eager to help enable growth and build something that will stand the test of time.
- Someone who can work collaboratively in a team environment toward our shared goals and mission.
- A hard worker who leads with purpose and passion.
- A critical thinker with excellent analytical and problem-solving skills.
- Excellent interpersonal skills required.
- Strong social intelligence including tact, diplomacy and exercising good judgement.
- Proven leadership ability to achieve objectives, work under pressure and to deadlines.
- Must have the ability to be flexible and open to new ideas.
- A positive attitude is essential.
- Responsibility, integrity and ethical behaviour, personally and professionally.
- In addition to these qualifications, the ideal candidate will be creative, organized, strategic, and collegial; a self-starter with a sense of urgency and a bias toward execution.
- Full-time permanent position (37.5 hours per week).
- Standard Monday – Friday schedule with occasional requirements for evening and weekend work.
- Travel is required to attend events, conferences, and meetings.
- Some on-call duties required.
- Operates out of the main administrative office.
- Criminal record check prior to employment, and subject to regular review.
- Valid drivers’ license and access to a reliable vehicle with adequate insurance (business level).
- Up-to date membership in relevant professional association or societies
- Addictions Counselor; Indigenous Cultural Worker; Youth Engagement Liaison; Intake and Administration Coordinator; and, Supportive Recovery Mentors.
To apply: Please submit cover letter and resume by email, before November 13th, 2020 at 12pm.
Application deadline: 2020-11-13
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